Return and Cancellation Policy
Cancellation and Refunds

A) In the event of cancellation or variation of services for whatever reasons Eyes on Nature Expeditions shall be entitled to charge cancellation fees as set out hereunder:
• Cancellations received between 30 days and 10 days prior to commencement of Services shall be charged at 25% of the total cost of Services.
• Cancellation received between 9 days and 2 days (48 hours) prior to commencement of Services shall be charged at 75% of the total cost of the services.
• Cancellation received within 2 days (48 hours) or after commencement of Services shall be charged at the full cost or 100% of the Services.
• The liability to reimburse the Company for the cancellation fees non-refundable booking fee no show fees administration fee and the like shall in no way limit or restrict the general rights of the Company to collect damages for breach of Contract.

B) If you are a "no show", EYES ON NATURE EXPEDITIONS shall be entitled to treat your reservation as canceled without having given EYES ON NATURE EXPEDITIONS any notice, and the provisions of Paragraph 2(A) shall apply.

C) Any request to amend or change a booking once it has been confirmed may be accommodated subject to space availability. If EYES ON NATURE EXPEDITIONS is able to assist, an administrative fee of $100 per change will be assessed. These fees will be added to your final invoice.

D) No refunds are given (1) for lost travel time or substitution of facilities, (2) for itineraries amended after departure, (3) for circumstances arising beyond the control of EYES ON NATURE EXPEDITIONS, necessitating alternative arrangements being made to ensure the safety and / or further participation and enjoyment of your safari, (4) if you do not appear for any ACCOMMODATIONS , service, sightseeing or trip segment without notifying EYES ON NATURE EXPEDITIONS, or (5) if you leave your safari after it has begun, or miss any scheduled sightseeing, activities, meals or ACCOMMODATIONS

E) Non-payment by the date for commencement of services
In the event that the Company has not received payment in full by the date for commencement of services, then the company reserves the right in its absolute discretion to withhold all or any of the Services and the Company shall be entitled to collect the outstanding payment from the Client direct and to recover from the Organizer all cancellation fees which they are entitled to charge as per paragraph 2 (A) above. The Company shall not be required to notify the Organizer and Retailer or the Client prior to the date of commencement of Services that the Services or any part of the Services will be withheld.