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Return and Cancellation Policy
Cancellation and Refunds
A)
In the event of
cancellation or variation of services for
whatever reasons Eyes on Nature Expeditions
shall be entitled to charge cancellation
fees as set out hereunder:
• Cancellations received between 30 days and
10 days prior to commencement of Services
shall be charged at 25% of the total cost of
Services.
• Cancellation received between 9 days and 2
days (48 hours) prior to commencement of
Services shall be charged at 75% of the
total cost of the services.
• Cancellation received within 2 days (48
hours) or after commencement of Services
shall be charged at the full cost or 100% of
the Services.
• The liability to reimburse the Company for
the cancellation fees non-refundable booking
fee no show fees administration fee and the
like shall in no way limit or restrict the
general rights of the Company to collect
damages for breach of Contract.
B)
If you
are a "no show", EYES ON NATURE EXPEDITIONS
shall be entitled to treat your reservation
as canceled without having given EYES ON
NATURE EXPEDITIONS any notice, and the
provisions of Paragraph 2(A) shall apply.
C)
Any
request to amend or change a booking once it
has been confirmed may be accommodated
subject to space availability. If EYES ON
NATURE EXPEDITIONS is able to assist, an
administrative fee of $100 per change will
be assessed. These fees will be added to
your final invoice.
D)
No refunds are given
(1) for lost travel time or substitution of
facilities, (2) for itineraries amended
after departure, (3) for circumstances
arising beyond the control of EYES ON NATURE
EXPEDITIONS, necessitating alternative
arrangements being made to ensure the safety
and / or further participation and enjoyment
of your safari, (4) if you do not appear for
any ACCOMMODATIONS , service,
sightseeing or trip segment without
notifying EYES ON NATURE EXPEDITIONS, or (5)
if you leave your safari after it has begun,
or miss any scheduled sightseeing,
activities, meals or ACCOMMODATIONS
E) Non-payment by the
date for commencement of services
In the
event that the Company has not received
payment in full by the date for commencement
of services, then the company reserves the
right in its absolute discretion to withhold
all or any of the Services and the Company
shall be entitled to collect the outstanding
payment from the Client direct and to
recover from the Organizer all cancellation
fees which they are entitled to charge as
per paragraph 2 (A) above. The Company shall
not be required to notify the Organizer and
Retailer or the Client prior to the date of
commencement of Services that the Services
or any part of the Services will be
withheld.
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